COVID-19 Updates

THE RESPONSE TO THE CORONAVIRUS PANDEMIC ON ST. JOHN AND AT ANDANTE

GOVERNOR'S PRESS CONFERENCE:

July 9, 2020
 
THE CURRENT TRAVEL POLICY HAS CHANGED:

The 72-hour testing requirement has been extended to FIVE DAYS and now includes TEN STATES. 
 
EFFECTIVE WEDNESDAY, JULY 15, 2020, all travelers ages 15 and older who are residents of the following ten states must have a documented negative COVID-19 test within FIVE DAYS or a positive COVID-19 antibody test within 4 months of travel to the territory .  

 

If a traveler does not arrive with test results (either a negative virus test or a positive antibody test), they must either self-quarantine for 14 days, or they can try to obtain a test in the VI, but must quarantine until the results are returned as negative. . 
 
ALABAMA
ARIZONA
FLORIDA
GEORGIA
IDAHO
KANSAS
MISSISSIPPI
NEVADA
SOUTH CAROLINA
TEXAS
 
EFFECTIVE IMMEDIATELY:


•  All bars are in the territory are ordered closed. Restaurants can continue to serve drinks, but no counter service is allowed.
 
•  The prohibition on sale of alcohol after 11:00 pm remains in effect. 
 
•  All beaches will close at 4:00 pm on weekends and holidays until further notice. 
 
•  Gaming and casinos closed immediately
 
If cases continue to rise, if we don't see our numbers decreasing by next week, we will close down the hotel reservation system as before. 
 
FOR QUESTIONS ABOUT TRAVEL, please call the Department of Tourism: (800) 372-8784

MANAGING THE RISK OF COVID-19 AT ANDANTE & ON ST. JOHN:

A UPDATE FROM MARILYN

The USVI closed the islands to all leisure travel and cruise ships between March 25 and June 1.  This strategy was successful in limiting the number of cases to 69 and the number of deaths to 6 (3 in one family) and this number stayed stable for several weeks. The bottom line is that if COVID-19 resurges in the islands, it will be due to visitors bringing it from elsewhere. The public health and medical infrastructure of the islands is fragile, so a surge in cases would seriously overtax the resources of the islands. Since the islands reopened on June 1, there has been a steady rise in cases. The Governor is trying very hard to balance the need to reopen the economy with the health, safety and welfare of the island’s residents and visitors. 
 
Therefore, additional measures, listed above, have been enacted, effective July 15, 2020. We ask all of our guests to act responsibly and to respect the islands’ infection control measures by wearing masks when you go into town, or anywhere that might place you closer than 10 ft of people not in your own group. If you have been exposed to someone who may have the virus, or if you have any symptoms, please stay home. If you are from one of the 10 states listed above, you will need to comply with the testing requirements above. This may seem drastic, but we are in total agreement with these actions and we think they strike a very reasonable balance between welcoming guests to the island and preventing an influx of the virus into the USVI.
 
At Andante, we want to make sure our guests are safe and we have instituted a number of measures to ensure there is no viral transmission. Our knowledge of the virus is constantly evolving and what was known in March 2020, has changed significantly. There is now greater evidence that transmission occurs most frequently through aerosol droplets than from contamination from surfaces. Nevertheless, until we know for sure, we have instituted a protocol of disinfection of all commonly touched surfaces, after they are completely cleaned. Our wonderful housekeepers have always thoroughly cleaned the villa to a spotless condition between guests. Now, after cleaning, they will be thoroughly disinfecting all commonly touched hard and soft surfaces. Although we love all of our decorative throw pillows, for now we will be removing them. We apologize for the lack of aesthetics, but for now, safety is the priority.  We will also be extending our hours for cleaning. For the near future, we are asking our guests to arrive for the first time at 4pm instead of 3PM. This will give our team of cleaners an extra hour to thoroughly disinfect.
 
We have always left recently purchased kitchen condiments and toiletries left by previous guests. We are removing these now to decrease the chance of viral transmission. We apologize for any inconvenience this may cause.
 
We are hoping that as our knowledge of the virus evolves and prevention and treatment techniques develop, that we will be able to become more flexible, but for now, these are the measures we are following. 

 

We want to make sure you have an enjoyable and healthy stay while at Andante!

CANCELLATION POLICY:

THIS IS ENFORCED FOR ALL FUTURE RENTALS. Read more here.​ 

The safest, most affordable way to guard against any eventuality, and to insure that you will obtain a full refund quickly, is to purchase “Cancel for Any Reason” (CFAR) trip cancellation insurance.                  

The 2017 Hurricanes brought into sharp focus the need for trip cancellation insurance. The Coronavirus Pandemic of 2020 emphasized the limits of regular trip cancellation insurance and the need to purchase CFAR for future travel.  As a small “mom and pop” business, in order to keep the costs of rentals affordable to our guests and far lower than a comparable stay in a series of hotel rooms in the future, we are unable to absorb the costs of non-coverage. Over the 20 years of Andante’s history, we have worked hard and taken great pride in this. The only way for us to do that is to have our guests take responsibility for purchasing CFAR travel insurance.  We are therefore strongly urging that all guests purchase CFAR trip cancellation insurance for their stays, at the time that they reserve with us. We are not requiring it, but we are notifying guests that we will adhere to our established cancellation policy for all future rentals.

We highly recommend that you purchase Cancel for Any Reason (CFAR) Trip Cancellation insurance for all dates of travel, not only during hurricane season. Our experience has been that the most frequent causes for cancellation have not been weather related, especially during the recent pandemic.

More information about CFAR trip cancellation insurance, can be found on line and at the links below:

https://www.forbes.com/advisor/travel-insurance/cancel-for-any-reason/

https://www.nerdwallet.com/blog/travel/cancel-for-any-reason-cfar-travel-insurance-explained/

Andante by the Sea

St. John, US Virgin Islands

(Toll Free) 877-512-2978

(MA/International) 617-232-7723

relax@andantebythesea.com

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